We’re extremely proud to announce that Meadow Rose has gained an overall green, ‘Good’ rating from the CQC, in its latest inspection of the home. Meadow Rose joins Priestley Rose and Abbey Rose, which also have overall ‘Green’ CQC ratings.
The CQC report’s comments included:
“People were cared for and supported by staff that had received training to equip them with the required skills to meet people’s needs. Staff received supervision, providing them with appropriate support to carry out their roles. We saw staff treated people as individuals, offering them choices whenever they engaged with people. Staff sought people’s consent for care and treatment and ensured people were supported to make as many decisions as possible. Where people lacked the mental capacity to make informed decisions about their care, relatives, friends and relevant professionals were involved in best interest’s decision making.”
“People and relatives told us that staff were kind, caring and friendly and treated people with dignity and respect. The atmosphere around the home was welcoming. People were relaxed and staff supported people in a dignified way. People and relatives told us they were well supported by staff and the management team and encouraged to maintain relationships that were important to people.”
“People were supported by a small, dedicated activities team that provided opportunities to optimise people’s social and stimulation requirements. People and their relatives told us they were confident that if they had any concerns or complaints they would be listened to and matters addressed quickly.”
These comments have left all of us at Macc Care over the moon with the improvement of the service here. We’d like to say a huge thank you and well done, to the staff within Meadow Rose, for their continued hard work.
For more information on Meadow Rose and the care we offer, please visit Meadow Rose’s dedicated page, here.
You can read the full CQC Report, here.